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Southwest Airlines sent a message to their employees about major disruptions due to the government shutdown. The airline instructed employees to “remain vigilant in ensuring operational reliability,” adding that the government shutdown’s affects on funding and air traffic controllers are “dynamic and could change rapidly at any ATC facility,” Airline Geeksreported. Southwest informed employees of … Read more
Passengers who thought they were paying extra for a coveted window seat on Delta or United flights are now taking the airlines to court. Reuters reported that class action lawsuits filed this week claim the carriers sold seats labeled as “window” only for travelers to find themselves pressed against a blank wall. The Lawsuits at … Read more
Delta Air Lines sparked controversy this week when President Glen Hauenstein revealed that the company was planning to expand its use of AI in setting prices. While the change is controversial, Hauenstein certainly thinks it will be good for Delta. During an earnings call last week, Hauenstein told reporters that about 3 percent of the airline’s domestic … Read more
Earlier this week, Delta Air Lines President Glen William Hauenstein told reporters that the company was moving forward with expanding the use of AI in its pricing. However, American Airlines CEO Robert Isom is not a fan of that plan. This week, Hauenstein told reporters that about 3 percent of the airline’s domestic ticket prices are already … Read more