Surprise-Billing Law Loophole: When ‘Out of Network’ Doesn’t Quite Mean Out of Network

It was the first day of her family’s vacation in the San Juan Islands last June when Danielle Laskey, who was 26 weeks pregnant, thought she was leaking amniotic fluid. A registered nurse, Laskey called her OB-GYN back home in Seattle, who said to seek immediate care. Staff members at a nearby emergency department found … Read more

KHN-NPR’s ‘Bill of the Month’ at 5: A Treasury of Solutions for Confounding Medical Bills

In 2022, readers shared more than 1,000 personal stories of medical billing problems, contributing one patient at a time to an ongoing portrait of the rippling financial consequences of becoming sick or injured in the United States. Many of the submissions received during the fifth year of KHN-NPR’s “Bill of the Month” investigative series conveyed … Read more

This Open Enrollment Season, Look Out for Health Insurance That Seems Too Good to Be True

It took nearly a year for Kelly Macauley to realize the health plan she bought while shopping for insurance coverage last October was not, in fact, insurance. Sure, red flags popped up along the way, but when she called to complain, she said, she was met with explanations that sounded reasonable enough and kept her … Read more